Repair Flow Process

 Flow of the process

  1. Complete Collection Form, our technicians will contact you to make initials diagnostic by phone and give pre-quote price. After that make deposit payment RM 50, then we will contact you to confirm collection time.
  2. Please pack, wrap and put in a tough box. Make sure you pack accordingly. Take picture before and after packing. We have no obligations for any damage or missing during the collection or delivery time.
  3. We will arrange our courier person in charge to contact and collect items from you. If after collection you want to cancel, we will return the computer but deposit will not be return due to our service charges.
  4. Right after we received, our skilled and competent technicians will diagnose and troubleshoot your computer  problems. They will give you reasonable and good quote within 48 HOURS. 
  5. After confirmation and made balance payments, we will do repairing and test for quality control. After made full payments, you can’t cancel the repairing process.
  6. When we satisfied your computer totally complete and have no problems, we will contact you for delivery arrangement.
  7. Send us a feedback after you received . Thank you

Terms & conds apply.

 

Please contact us for any inquiries.

Office : 03-56117095

Hotline : 017-3278983 / 019-3278983

Email : support@marzcomputer.com.my

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